America’s Original Brand
250 years. Duty. Honor. Devotion. You know, brand values: customerland.net/passikoff-a-brand-that-doesnt-need-gimmicks [...]
Marketing Nightmares: Where Monsters Have KPIs
CMOs and Brand Managers aren’t just losing share – they’re [...]
The Greatest Story Ever Told!
Great stories make brands great. Because storytelling is a great [...]
Consumers 3x More Likely To Trust Their Shampoo Than News Media
Issues of trust are central to all human social, consumer, [...]
You’re Watching Less TV News And Trusting It Less
Recently, viewers have quite literally “tuned out” the news. But [...]
COVID Vaccine Brands Under The Consumer-Microscope
I’m sure you’ve heard this from friends, relatives, colleagues, and/or [...]
What’s Your TV News Hot-Button?
It’s been two years since we started tracking trust levels [...]
Unfriending Facebook & Other Brand Life Lessons
The contribution “trust” made to brand loyalty increased average of [...]
What to Do When Ad Campaigns & Logos Don’t Work
Wells Fargo has struggled to engage (and re-engage) its customers. [...]
The Politics of Brand Trust
The President’s ongoing assaults on media trust notwithstanding, viewers do [...]