Blog

One Year of Travel Carnage and Counting

It's no great surprise the pandemic changed the world’s travel [...]

By Robert Passikoff|2021-02-09T15:05:32+00:00February 9, 2021|coronavirus, Customer Loyalty, Travel, Uncategorized|Comments Off

What Loyalty Looks Like 25 Years + A Pandemic Later

We released our 25th annual 2021 Customer Loyalty Engagement Index [...]

By Robert Passikoff|2021-01-25T16:16:28+00:00January 25, 2021|Brand Engagement, coronavirus, Customer Loyalty, Uncategorized|Comments Off

Three Kinds of Marketers and the Future

When it comes to the future, it’s said there are [...]

By Robert Passikoff|2020-12-21T14:03:21+00:00December 21, 2020|coronavirus, Trends, Uncategorized|Comments Off