It’s no great surprise the pandemic changed the world’s travel plans.
Your travel has likely been limited to a stroll from your bedroom to the kitchen, a masked cruise down the grocery aisle, with an occasional Zoom side-trip as a diversion. It’s almost certain the past year has been tedious and monotonous for most and certainly not what travel used to be.
Travel brands have been generally off the map since last year when Covid-19 highlighted their vulnerability and they won’t look exactly like they did pre-quarantine.
Take a look at a travel brands loyalty roadmap we identified from this year’s Customer Loyalty Engagement Index.
Sometimes the road less traveled is less traveled for a reason, but for travel brands it shouldn’t ever be because of a lack of loyalty.
Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and case studies.Share this: