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62,474 consumers.

85 categories.

833 brands.

Brand Keys predictive assessments (a combination of psychological, emotional engagement, and rational evaluations + consumption of your brand’s marketing & advertising, statistically fused) provide. . .

The most accurate loyalty assessments available anywhere!

Review findings of our 25th annual, 2020 Brand Keys Customer Loyalty Engagement Index here.

Access survey details, brand highlights, marketing implications, and the 21st Century definition of “loyalty” here.

For more information regarding where your brand stands when it comes to 2020 customer loyalty, contact Leigh Benatar at leighb@brandkeys.com.


Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and case studies.

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