The marketplace moves at the speed of the consumer. Their expectations have grown by 30% YOY. Yikes!
The brand best able to meet expectations, is always the best in the marketplace. Always. Best sales. Best profits. Best share. Best ROI. Best ROMI. Best social reviews. Pretty much the best of everything!
Being the best is a good goal, but it isn’t easy. You have to be able to act faster than your competition. Our Brand Keys Customer Loyalty Engagement Index (CLEI) identifies changes in consumer expectations and values 12 to 18 months before they show up in traditional research.
We think marketers should expect those kinds of predictive insights from their brand research.
To read more about our 2020 predictive Customer Loyalty Engagement Index, with samples of output, real-world applications, and our new platform, Media GPS, look here.
Or, to set up a call to discuss specific details related to your brand, contact Leigh Benatar at leighb@brandkeys.com
Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and case studies.
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